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Returns Policy

Returns Policy main image Returns Policy image


All of our Aetertek dog training systems come with a 30 days money back guarantee if you are not satisfied with your purchase

For any reason you are not satisfied with your purchase, simply return your order and we will refund your payment

For Australian customers:

When returning an item, make sure all accessories, manual and the box are complete. Write down your name, address, order Invoice No and send it with a tracking number back to:

Aetertek Australia

Unit 1, 124 Briggs Street

Welshpool WA 6106


For NZ Customers,

Please request return label  and simply drop the parcel at New Zealand Post 


Need help? If you are unsure which product is right for your dog, check our guide.